SAN FRANCISCO, May 05, 2026--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced a new partnership with Meta to help organizations deliver more responsive, context-driven customer engagement. Through WhatsApp on Genesys Cloud, customers will have access to a more effortless experience by bringing voice, messaging and AI together on one of the world’s most widely used communications platforms, with more than 3 billion users globally. The expanded WhatsApp capab
AI commentary is generated from public news feeds and is not investment advice.